Joaquin Fregoso

With over 35 years of experience in customer service and sales, I have developed a comprehensive skill set that combines effective communication, relationship-building, and problem-solving. My journey began after graduating from the University of Texas Pan American, where I earned a Bachelor of Science in Criminal Justice with a minor in Political Science. This educational foundation provided me with critical analytical skills and an understanding of social dynamics that are essential in customer interactions.
Recognizing the importance of continuous improvement, I later pursued a Masters in Public Administration, which further enhanced my leadership abilities and strategic thinking.
Throughout my career, I have successfully managed diverse teams, implemented customer-focused strategies, and consistently achieved sales targets. My commitment to understanding customer needs and delivering tailored solutions has not only driven revenue growth but also fostered long-lasting client relationships. I am passionate about using my extensive experience and education to create positive experiences for customers while contributing to organizational success.